No insurance covers this
Aesthetic treatment is elective and no health plan pays for it. Anywhere that offers to bill your insurer for cosmetic treatment is proposing to describe it as something it was not, and that is a false claim with your name on it rather than theirs. We will not do it, and you should leave anywhere that offers.
The price is the price
What is on /pricing.html is what you pay. There is no fee that appears at the end, no facility charge, and nothing to pay for the two-week review or for a test patch.
The consultation fee comes off
If you go ahead with treatment, the $85 or $120 consultation fee is deducted from your first treatment. If you do not go ahead, it was the price of an hour of a clinician's time and an honest answer.
We do not sell packages
No blocks of six, no membership, no points. Where a treatment genuinely needs a course — laser hair reduction, microneedling, cryolipolysis — you pay per session as you have it, and you can stop after any one of them without owing us the rest.
Third-party finance, and what to watch for
Some clients use a medical finance plan and we can point you at the usual ones. Read the interest rate that applies after any promotional period, because it is frequently very high, and never let anybody in a clinic fill the application in for you. If you would have to borrow in order to afford something elective, our honest advice is to wait. We will still be here.
Deposits and cancellations
A treatment booking holds a whole hour of one clinician's day, so treatments over $500 take a $100 deposit which comes off the price. Cancel or move it with more than 48 hours' notice and the deposit is refunded in full. Inside 48 hours we keep it, once. Consultations take no deposit at all.
The advice nobody in this trade gives
If you would have to borrow for it, wait
Medical finance is widely offered in aesthetics and it is worth understanding what it is for. It exists to remove the moment where somebody looks at a price and decides not to. That is a reasonable service for a treatment somebody needs, and this is not that kind of treatment.
Everything on this website is elective. Nothing here treats an illness, nothing gets worse if you wait six months, and no result depends on starting this quarter. If the price is uncomfortable, the honest advice is to wait until it is not — and in the meantime to wear sunscreen every morning, which does more for how skin looks in ten years than most of what we sell.
If you do use a finance plan, read the rate that applies after any introductory period, check what happens if you miss a payment, and complete the application yourself rather than letting somebody in a clinic do it for you.
Questions
Paying — the questions we are asked most
Can I claim any of this on my insurance?
No. Aesthetic treatment is elective and no health plan pays for it. If somewhere offers to bill your insurer by describing a cosmetic treatment as something medical, that is a false claim submitted under your name, and you should leave.
Do you take a deposit?
For treatments over $500, a $100 deposit that comes off the price. Cancel or move the appointment with more than 48 hours' notice and it is refunded in full; inside 48 hours we keep it, once. Consultations take no deposit at all.
What about medical finance plans?
Some clients use one and we can point you at the usual providers. Read the interest rate that applies after any promotional period, because it is frequently very high, and never let anybody in a clinic fill the application in for you. Our honest advice is that if you would need to borrow for something elective, wait — we will still be here.
Do I pay before or after?
After the treatment, at the desk, apart from the deposit on larger bookings. You are quoted the price in writing at the consultation and that is what you pay.
Do clinicians earn commission?
No. Nobody here is paid a percentage of what you buy, and there is no target for how much product leaves the building. That is why being talked out of a treatment is a routine event rather than a surprising one.
What if I change my mind after paying a deposit?
More than 48 hours before, it is refunded in full, no questions and no form. Inside 48 hours we keep it once, because the hour cannot be filled at that notice — and if something genuinely unavoidable has happened, tell us and we will use our judgement.
Aesthetic treatment is elective medicine, and this page is not medical advice for you. Aesthetic treatment is elective, it is medicine wherever it breaks the skin, and nothing on this website is medical advice for you in particular. We do not diagnose disease. Every treatment here begins with a consultation and a medical history, because your health, your medication, your skin type and what you have had done before all change what is safe and what is sensible. Some people are told no. Being told no is a normal outcome of a consultation here rather than a failure of one, and it costs exactly the same as being told yes.
A written plan and a written price before anything is booked
Book a consultation
Pick a clinician and an hour from the calendar — it shows only the times each of them genuinely has free. A consultation is a full hour at a table with no treatment couch in the room, and it costs $85, or $120 with the medical director. If you go ahead, that comes off your first treatment. If we tell you the answer is nothing, or a dermatologist, it costs exactly the same.